Ledlenser
FAQs
If you can't find the answer you're looking for, get in touch through our contact page.
Delivery
FREE standard delivery on orders over £30.
£2.99 standard delivery for orders under £30.
£4.50 Royal Mail 24-Hour Service (Excluding Saturdays).
Items are usually picked and packed on the same day if ordered before 2 pm Monday to Friday and delivered within 3-4 working days,
Once your item has left our warehouse, we’ll send you an email with tracking information.
Returns
We have a 28-day return policy, which means you have 28 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please note our returns department is open between 10am-5pm Monday to Friday.
Sizes
If you need advice on the fit of our shoes, please feel free to contact one of our customer support representatives.