Opening To A New World

We are extremely excited to see you all when we open up our stores again on the 15th, the team here at RunActive have been working hard to continue providing our quality service throughout this difficult time. We have been following government guidelines throughout this time to keep you and our staff safe, and keep all of you running through our local and nationwide delivery.

As we begin to re-open our physical stores we will be following official advice from the government to ensure we do not contribute to the spread of the virus, the steps we have taken are outlined below along with the steps we recommend you take to keep yourself and our staff safe when visiting our stores.

Changes We Have Made:

- We have carried out a Covid-19 risk assessment in each of our stores.

- We have a strict cleaning regime and hand washing procedures to keep our store clean and our staff safe.

- We have taken all reasonable steps to maintain 2 metres social distancing, including arranging our stores so that 2 customers can be within our stores.

- Where we cannot maintain 2 metres social distancing, we will not go under 2 metres for longer than 15 minutes and will be wearing PPE at all times.

- Our Gait Analysis service will be running on an appointment based system to ensure that we can continue to provide the service. Reducing the need for queues, and limiting the number of people in the shop.

Steps We Recommend You Take:

- Please do not come into one of our stores if you have shown any symptoms recently even if you are unsure, we recommend you follow the government guidelines of 2 weeks self-isolation.

- Adhere to the 2m social distancing rule where possible, if there are circumstances where this cannot be maintained.

- Ideally we will only be accepting contactless card payments, however chip and pin or cash will be available if absolutely necessary provided that hand washing is maintained throughout the transaction.

- We will allow you to browse the shop, however we ask that you do not handle any items that you are not absolutely certain you want to purchase.

 

Thank you from the whole RunActive team.

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